Fatekh Vergasov
2nd Claim to California Highway Patrol
From: CustomerServiceHO@chp.ca.gov
Date: February 9, 2012 6:19:38 PM PST
To: vergassovl@yahoo.com
Subject: Accident_Investigation
Reply-To: CustomerServiceHO@chp.ca.gov
Thank you for submitting your complaint to the California Highway Patrol. This email is a receipt of your complaint to the CHP. Please do not respond to this message.
Your complaint will be routed to the appropriate staff member and will be followed up on as
quickly as possible.
The complaint form you originally submitted was:
Fatekh Vergasov
470 Ruthven Ave., Palo Alto, Santa Clara, 94301, California
Division is unknown
650.465.3773
1.    At July 21, 2011 by 11 :50am I was victim of "hit and Run" exident
2. Collision Report was done by California HWP Redwood City Area, officer i.d. # 17776 ... NCIC Number 9330, office file # 7-189
3. Problem: I provided almost full license plate number of the green Subaru outback, which hit me and run. Only first digit was nor remembered by me. Officer assured me it will be not a problem to find runner, since it looks like not "Rocket science" ...
4. But when my insurance request report the current lie. plate # and driver Name were not determinated ...
5. Several days after that I visited Redwood City HWP Office in person and talked with officer on duty and sergant of the office ... I was told:
A.  Hitter (Party in fault) was determinated
B.   Lie. number is known
C.   Case was transfered to Dublin police for further investigation
D.  Let you Insurance company repite request and we'll give them all information necessary
6. When my insurance reopen case and try to obtain proper information, it was told: "We fail to find him" and Sorry!
I've called Redwood City HWP office and got the same answer
As a result I cannot get insurance compensation in full, what is not make me happy
Would you please help Redwood City HWP to resolve they "huge investigation problem" with this accident?
 

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